JetBlue to Waive Change Fees and Fare Differences to Assist Customers Affected by Southern California Wildfires

24 Okt 2007 [14:30h]     Bookmark and Share


Customers Traveling October 23 – 26 May Rebook Through November 2, 2007

NEW YORK — JetBlue Airways (Nasdaq:JBLU) will waive its change fees and fare differences to allow customers booked to travel to, from, or through four Southern California airports between Tuesday, October 23 and Friday, October 26, to voluntarily rebook their travel through Friday, November 2, due to the Southern California wildfires.

Eligible JetBlue destinations include:

 * Burbank (BUR)
 * Long Beach (LGB)
 * Ontario (ONT)
 * San Diego (SAN)

Customers are asked to call 1-800-JETBLUE (800-538-2583) to rebook their travel without change fee or fare difference. Alternatively, customers who prefer to convert the full value of their fare into a credit for future JetBlue travel may do so online at

All customers booked to travel to/from Southern California airports through Friday, October 26 are encouraged to check the status of their flight online at prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight via

New York-based JetBlue Airways has created a new airline category based on value, service and style. Known for its award-winning service and free TV as much as its low fares, JetBlue is now pleased to offer customers the most legroom throughout coach (based on average fleet-wide seat pitch for U.S. airlines). JetBlue is also America’s first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue’s control. Visit for details. JetBlue serves 53 cities with up to 525 daily flights. With JetBlue, all seats are assigned, all travel is ticketless, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JETBLUE (1-800-538-2583) or visit

The JetBlue logo is available at

This press release contains statements of a forward-looking nature which represent our management’s beliefs and assumptions concerning future events. Forward-looking statements involve risks, uncertainties and assumptions, and are based on information currently available to us. Actual results may differ materially from those expressed in the forward-looking statements due to many factors, including, without limitation, our extremely competitive industry; increases in fuel prices, maintenance costs and interest rates; our ability to implement our growth strategy, including the ability to operate reliably the EMBRAER 190 aircraft; our significant fixed obligations; our ability to attract and retain qualified personnel and maintain our culture as we grow; our reliance on high daily aircraft utilization; our dependence on the New York metropolitan market and the effect of increased congestion in this market; our reliance on automated systems and technology; our being subject to potential unionization; our reliance on a limited number of suppliers; changes in or additional government regulation; changes in our industry due to other airlines‘ financial condition; and external geopolitical events and conditions. Further information concerning these and other factors is contained in the Company’s Securities and Exchange Commission filings, including but not limited to, the Company’s 2006 Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. We undertake no obligation to update any forward-looking statements to reflect events or circumstances that may arise after the date of this release.


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